Terms of service
Last Updated: September 6, 2026
Welcome to ZERAVEE.
These Terms of Service ("Terms") govern your access to and use of the ZERAVEE website, online store, products, services, and related features.
Throughout these Terms, the words "ZERAVEE," "we," "us," and "our" refer to ZERAVEE and the legal business entity operating the ZERAVEE online store.
By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms.
Please read these Terms carefully before using our website or purchasing a product.
If you do not agree with these Terms, please do not use our website or services.
These Terms should be read together with our:
*Privacy Policy;
*Return and Refund Policy;
*Shipping Policy; and
*Any other policies or notices displayed on our website.
If mandatory consumer protection law in your country gives you rights that cannot legally be waived or limited, those rights remain unaffected by these Terms.
1. About ZERAVEE
ZERAVEE is an online clothing and fashion brand offering apparel and related products.
Many ZERAVEE products are produced using a print-on-demand manufacturing model.
This means that a product may be manufactured, printed, embroidered, or otherwise prepared after you place your order rather than being taken from traditional pre-manufactured inventory.
We may use third-party manufacturing, fulfillment, logistics, payment, technology, and shipping providers to operate our business.
Our fulfillment partners may include Printful and other approved service providers.
Purchasing from ZERAVEE creates a transaction between you and ZERAVEE.
Our manufacturing or fulfillment providers are not the retailer from whom you are purchasing unless explicitly stated otherwise.
2. Eligibility to Use Our Store
By using our website or placing an order, you represent that:
*You are legally permitted to enter into a purchase agreement in your jurisdiction; or
*You are using the website with the permission and supervision of a parent or legal guardian where required.
You must not use our website or products for unlawful purposes.
You must provide accurate and complete information when placing an order.
3. Our Online Store
ZERAVEE operates an online retail store that allows customers to browse products, select available options, add products to a shopping cart, and complete purchases through our checkout.
We make reasonable efforts to keep our website available and functioning correctly.
However, we do not guarantee that the website will always be:
*Available without interruption;
*Free from temporary technical problems;
*Free from maintenance periods; or
*Compatible with every device or browser.
We may modify, update, suspend, or discontinue parts of our website when reasonably necessary.
4. Product Information
We aim to provide clear, accurate, and up-to-date product information.
Product pages may contain information including:
*Product name;
*Product photographs;
*Product description;
*Available colors;
*Available sizes;
*Materials;
*Fabric composition;
*Printing or embroidery method;
*Measurements;
*Size charts;
*Care instructions;
*Price;
*Availability; and
*Estimated shipping information.
Please review all relevant product information before placing an order.
5. Product Images and Colors
We make reasonable efforts to display our products accurately.
However, colors may appear slightly different depending on:
*Screen settings;
*Monitor calibration;
*Device type;
*Lighting;
*Photography;
*Printing technique;
*Fabric type; or
*Manufacturing variation.
Minor differences that occur naturally during textile production or printing may not necessarily constitute a defect.
However, if a product you receive is materially different from the product you ordered, please contact us in accordance with our Return and Refund Policy.
6. Product Sizing
Clothing sizes can vary between different product styles and manufacturers.
Customers should review the size chart shown on the applicable product page before ordering.
Measurements may have small manufacturing tolerances.
Selecting a size based only on a size label such as S, M, L, or XL without reviewing the applicable size information may result in an unsuitable fit.
If ZERAVEE sends you a different size from the size shown in your order confirmation, please contact us because this may qualify as a fulfillment error.
Customer-selected sizing issues are handled according to our Return and Refund Policy and applicable consumer law.
7. Print-on-Demand Products
Many ZERAVEE products are manufactured specifically after an order is placed.
The production process may include:
*Direct-to-garment printing;
*Direct-to-film printing;
*Embroidery;
*Sublimation;
*Cut-and-sew production;
*All-over printing; or
*Other apparel decoration methods.
Because products may be individually produced for an order, certain products may not be eligible for ordinary change-of-mind returns.
Please review our Return and Refund Policy before purchasing.
Nothing in this section removes any statutory cancellation, withdrawal, legal guarantee, or consumer rights that apply to you under mandatory law.
8. Product Availability
Products shown on our website are subject to availability.
An item appearing on our website does not guarantee that it will remain available indefinitely.
Our fulfillment partners may occasionally:
*Run out of a product;
*Run out of a particular color;
*Run out of a particular size;
*Discontinue a product;
*Change a product specification; or
*Experience temporary production limitations.
If we cannot fulfill an order, we may contact you to offer an appropriate alternative.
You are not required to accept a substitute product.
If we cannot provide the product you purchased and no acceptable alternative is agreed upon, we will cancel the affected item and provide an appropriate refund.
9. Prices
All prices displayed on our website are shown in the currency indicated on the applicable page or checkout.
We aim to ensure that prices displayed on:
*Product pages;
*Shopping carts;
*Checkout pages;
*Advertisements; and
*Promotional materials
are accurate and consistent.
The price applicable to your order will be the price presented to you at checkout, subject to correction of obvious errors as permitted by applicable law.
10. Pricing Errors
Despite reasonable efforts, occasional pricing or technical errors may occur.
If we discover an obvious pricing error before fulfilling your order, we may contact you and:
*Offer you the opportunity to purchase at the correct price; or
*Cancel the affected order and refund the amount paid.
We will not intentionally advertise one price and charge a different undisclosed price at checkout.
11. Taxes
Applicable sales taxes, VAT, GST, or similar taxes may be:
*Included in the displayed price;
*Calculated at checkout; or
*Collected according to the applicable destination and legal requirements.
The amount and method of tax collection may vary depending on your location.
Where taxes are collected during checkout, they will be shown before you complete your purchase where required.
12. Customs Duties and Import Charges
International orders may be subject to customs procedures.
Depending on the destination, applicable law, fulfillment location, and shipping method, customs duties, import taxes, brokerage fees, or similar charges may apply.
If ZERAVEE states at checkout that duties or taxes are included, we will handle the order according to that representation.
Where such charges are not stated as included, additional charges imposed by the destination country may be payable by the recipient.
ZERAVEE does not control charges imposed directly by foreign customs authorities or local governments.
Please review our Shipping Policy for additional information.
13. Currency Conversion
Our store may display prices in multiple currencies.
Currency conversion may be performed by:
*Our ecommerce platform;
*Payment providers;
*Banks;
*Credit card companies; or
*Third-party currency services.
Your financial institution may use a different exchange rate or charge a currency conversion fee.
ZERAVEE does not control independent fees imposed by your bank or card provider.
14. Placing an Order
When placing an order, you are responsible for reviewing:
*Product;
*Design;
*Size;
*Color;
*Quantity;
*Price;
*Shipping method;
*Delivery address;
*Billing information; and
*Contact information.
before submitting payment.
You should correct any errors before completing checkout.
15. Order Confirmation
After you successfully place an order, we normally provide an order confirmation electronically.
Receiving an automated order confirmation means that we have received your order.
It does not necessarily mean that the order has entered production or been shipped.
We may review an order before accepting or fulfilling it for reasons including:
*Payment authorization;
*Product availability;
*Fraud prevention;
*Technical errors;
*Pricing errors;
*Shipping restrictions; or
*Legal requirements.
16. Order Acceptance
An order is accepted when we begin fulfilling the order or otherwise confirm acceptance, subject to applicable law.
We reserve the right to decline or cancel an order for legitimate reasons including:
*Payment failure;
*Suspected fraud;
*Unauthorized payment;
*Product unavailability;
*Incorrect pricing caused by an obvious technical error;
*Shipping restrictions;
*Violation of these Terms;
*Legal restrictions; or
*Inability to fulfill the order.
If we cancel an order after payment has been collected and you are entitled to a refund, we will refund the applicable amount.
17. Quantity Limits
We may limit product quantities where reasonably necessary to:
*Prevent fraud;
*Prevent resale abuse;
*Protect limited inventory;
*Comply with supplier restrictions; or
*Protect the normal operation of our store.
Any quantity limitations will be applied fairly and in accordance with applicable law.
18. Payment
You agree to provide current, complete, and accurate payment information.
Depending on your market, our website may accept payment methods such as:
*Credit cards;
*Debit cards;
*Digital wallets;
*Shopify-supported payment methods; or
*Other payment methods displayed at checkout.
Available payment methods may change.
The payment methods actually available to you will be displayed during checkout.
19. Payment Authorization
By submitting payment information, you represent that:
*You are authorized to use the payment method;
*The information you provide is accurate; and
*You authorize the applicable amount to be charged.
We may use third-party payment processors.
ZERAVEE does not necessarily directly store your full payment card information.
Payment processing may be subject to additional terms imposed by the relevant payment provider.
20. Payment Failure
An order may not be processed if:
*Payment is declined;
*Authorization fails;
*Payment information is incorrect;
*The payment provider rejects the transaction; or
*Fraud screening prevents processing.
If payment fails, you may need to use another available payment method.
21. Fraud Prevention
To protect customers and our business, orders may be subject to fraud screening.
We may request reasonable additional verification where a transaction appears suspicious.
We may delay or cancel an order if we reasonably believe that:
*Payment is unauthorized;
*Fraud may be involved;
*Account information has been compromised; or
*The transaction violates applicable law.
If a legitimate paid order is cancelled following fraud screening, any amount that should be returned will be refunded according to the applicable payment method and law.
22. Shipping
ZERAVEE ships to eligible destinations in the United States, European Union, and other international markets.
Shipping availability depends on:
*Product;
*Destination;
*Fulfillment facility;
*Carrier;
*Local restrictions; and
*Other logistical factors.
Available shipping methods and charges will be displayed where applicable.
For full information, please review our Shipping Policy.
23. Processing and Production Time
Because many products are created on demand, orders may require production time before shipment.
Production time is separate from carrier transit time.
Estimated fulfillment and delivery periods may vary by product, location, season, demand, and fulfillment facility.
Any delivery estimates shown on our website are estimates unless we expressly state otherwise.
We will comply with mandatory delivery deadlines required by applicable consumer law.
24. Shipping Carriers
We may use different postal services, couriers, or logistics providers depending on the destination and fulfillment location.
The carrier used for one order may be different from the carrier used for another order.
Tracking information will be provided where tracking is available.
25. Shipping Address
You are responsible for entering a complete and accurate shipping address.
Please check your address before submitting your order.
Address errors may result in:
*Delivery delays;
*Failed delivery;
*Returned packages; or
*Additional shipping costs.
If you discover an error, contact us immediately.
Because print-on-demand orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted.
26. Shipping Delays
Delivery may occasionally be delayed by circumstances outside our reasonable control, including:
*Severe weather;
*Customs processing;
*Carrier disruptions;
*Transportation delays;
*Natural disasters;
*Labor disruptions;
*High seasonal demand;
*Government restrictions; or
*Other extraordinary events.
Where a delay occurs, we will provide appropriate assistance where reasonably possible.
Nothing in this section removes any legal right to cancellation, refund, replacement, or other remedy required by applicable consumer law.
27. Lost, Damaged, or Incorrect Shipments
If an order:
*Is lost in transit;
*Arrives damaged;
*Contains an incorrect item;
*Contains a manufacturing defect; or
*Has another fulfillment problem,
please follow the procedures described in our Return and Refund Policy.
28. Returns and Refunds
Our Return and Refund Policy forms part of these Terms.
Because many ZERAVEE products are made on demand, our return procedures may differ from those of stores that hold traditional retail inventory.
Our Return and Refund Policy explains:
*Damaged product claims;
*Defective products;
*Misprinted products;
*Incorrect orders;
*Lost shipments;
*Wrong-size selections;
*Change-of-mind purchases;
*Refund methods;
*Return shipping responsibility;
*Applicable return windows;
*EU withdrawal rights where applicable; and
*Other statutory consumer protections.
Please review the Return and Refund Policy before making a purchase.
29. Order Changes and Cancellations
Print-on-demand production may begin shortly after an order is submitted.
If you need to change or cancel an order, contact us immediately.
We cannot guarantee cancellation or modification once:
*Production has started;
*The fulfillment order has been submitted;
*Printing or embroidery has started; or
*The product has been shipped.
Any mandatory cancellation or withdrawal rights provided by applicable law remain unaffected.
30. Promotions and Discount Codes
ZERAVEE may offer:
*Discount codes;
*Promotional prices;
*Free shipping promotions;
*Limited-time offers;
*Bundle discounts; or
*Other promotional programs.
Unless otherwise stated:
*Discounts cannot be exchanged for cash;
*Discount codes apply only during the stated promotion period;
*Certain products may be excluded;
*A discount may not be combined with another discount;
*A discount must be applied before completing checkout; and
*Promotions may be subject to reasonable quantity limits.
We will not retroactively apply an expired promotion unless we choose to do so or applicable law requires it.
31. Promotional Errors and Abuse
We may cancel or correct a promotion if it contains an obvious technical or pricing error.
We may also refuse promotional benefits where we reasonably determine that a customer has attempted to:
*Fraudulently create multiple accounts;
*Manipulate discount systems;
*Abuse referral programs; or
*Circumvent stated promotional limits.
Legitimate customer rights remain unaffected.
32. Gift Cards
If ZERAVEE offers gift cards, store credit, or similar products, additional conditions displayed at the time of purchase may apply.
Expiration and refund rules will comply with applicable law.
33. Customer Accounts
Some website features may allow you to create a customer account.
You are responsible for:
*Maintaining the confidentiality of your login information;
*Providing accurate account information; and
*Informing us if you believe your account has been compromised.
You must not use another person's account without permission.
34. Reviews and Customer Content
Our website may allow customers to submit:
*Reviews;
*Ratings;
*Photographs;
*Comments;
*Feedback; or
*Other content.
You must not submit content that:
*Is knowingly false;
*Is unlawful;
*Infringes intellectual property rights;
*Contains malicious code;
*Contains threats or harassment;
*Contains unlawful discrimination;
*Impersonates another person; or
*Violates another person's privacy.
We do not prohibit genuine negative reviews merely because they are unfavorable.
35. License for Submitted Content
If you voluntarily submit content for public display, such as a product review or customer photograph, you grant ZERAVEE a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content for purposes related to operating and promoting ZERAVEE, to the extent permitted by applicable law.
You retain ownership of your original content.
You represent that you have the necessary rights to submit the content.
36. Intellectual Property
Unless otherwise stated, the content of the ZERAVEE website is owned by or licensed to ZERAVEE.
This may include:
*ZERAVEE name;
*Logos;
*Brand graphics;
*Clothing designs;
*Artwork;
*Product photographs;
*Product descriptions;
*Website text;
*Graphics;
*Videos;
*Layout;
*Icons; and
*Other original content.
Applicable copyright, trademark, design, and intellectual property laws protect this content.
37. ZERAVEE Trademarks
The ZERAVEE name, logos, branding, and associated marks may not be used in a manner that falsely suggests:
*Authorization;
*Partnership;
*Sponsorship;
*Affiliation; or
*Endorsement
without our permission.
Nothing on our website grants users ownership of ZERAVEE intellectual property.
38. Personal Use
You may use our website for lawful personal shopping and informational purposes.
You may not copy, reproduce, scrape, republish, distribute, sell, or commercially exploit substantial portions of our website content without authorization, except where permitted by law.
39. Prohibited Uses
You must not use the ZERAVEE website or services to:
*Violate applicable law;
*Commit fraud;
*Submit false payment information;
*Infringe intellectual property rights;
*Upload malware or harmful code;
*Attempt unauthorized access to our systems;
*Interfere with website security;
*Collect personal information unlawfully;
*Impersonate another individual or organization;
*Manipulate reviews;
*Conduct fraudulent chargebacks;
*Abuse promotions;
*Use automated systems in a way that materially disrupts the service; or
*Engage in activity designed to damage ZERAVEE, our customers, or our service providers.
40. Product Resale
Unless specifically prohibited on a product page or through a separate agreement, purchasing a ZERAVEE product does not grant you rights to reproduce ZERAVEE designs or intellectual property.
The purchase of a physical garment does not transfer copyright or trademark rights in the artwork or brand.
41. Third-Party Service Providers
ZERAVEE relies on third-party companies to provide services necessary to operate our store.
These may include:
*Shopify;
*Printful;
*Payment processors;
*Hosting providers;
*Analytics services;
*Email providers;
*Shipping carriers;
*Logistics providers; and
*Other technology or business service providers.
These providers may process information or perform services necessary to fulfill your order.
Our handling of personal information is described in our Privacy Policy.
42. Third-Party Links
Our website may contain links to third-party websites.
A link does not necessarily mean that ZERAVEE owns, controls, or endorses the third-party website.
We are not responsible for independent third-party websites or their terms, privacy practices, or content.
Please review the applicable third-party policies before using their services.
43. Privacy
Your privacy is important to us.
Our collection and use of personal information is governed by our Privacy Policy.
Please review the Privacy Policy to understand how information may be collected, used, shared, and protected.
44. Electronic Communications
By using our website, you agree that certain transaction-related communications may be provided electronically where permitted by law.
These may include:
*Order confirmations;
*Payment confirmations;
*Shipping notices;
*Delivery updates;
*Refund notices;
*Customer service communications; and
*Important policy or account notices.
Transactional communications are different from optional marketing communications.
45. Marketing Communications
Where permitted by law, we may send promotional messages if you have provided the required consent or if another lawful basis applies.
You may unsubscribe from marketing emails using the unsubscribe method included in those communications.
Unsubscribing from marketing does not prevent us from sending necessary transactional messages about an order.
46. Website Accuracy
We make reasonable efforts to keep information accurate.
However, occasional errors may occur involving:
*Product descriptions;
*Images;
*Prices;
*Promotions;
*Shipping estimates;
*Availability; or
*Technical information.
If we discover a material error affecting your order, we will take reasonable steps to correct it.
Where appropriate, we may contact you, cancel the affected item, provide a refund, or offer another lawful solution.
47. No Misleading Product Claims
ZERAVEE aims to represent products truthfully.
We do not intentionally:
*Misrepresent product materials;
*Advertise unavailable products as available;
*Advertise false prices;
*Claim certifications that products do not have;
*Claim partnerships that do not exist; or
*Use misleading product descriptions.
Product descriptions and marketing should be interpreted according to their ordinary meaning and the specifications shown on the applicable product page.
48. No Guaranteed Results or Experiences
Clothing, fashion, and appearance are subjective.
Unless expressly stated as a product specification, ZERAVEE does not guarantee that purchasing or wearing a product will produce a particular:
*Social result;
*Personal result;
*Lifestyle result;
*Appearance result; or
*Emotional result.
Marketing language intended to describe style or brand identity should not be interpreted as a guarantee of a specific personal outcome.
49. Care of Products
Customers should follow any washing, drying, ironing, storage, or care instructions provided with or displayed for the product.
Damage caused by improper use or failure to follow reasonable care instructions may not qualify as a manufacturing defect.
This does not affect rights relating to products that were defective when supplied.
50. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and services are provided on an "as available" basis.
However, nothing in these Terms excludes any guarantee, warranty, condition, or consumer right that cannot legally be excluded.
ZERAVEE does not disclaim responsibility for obligations that applicable consumer law requires us to provide.
51. Limitation of Liability
To the maximum extent permitted by applicable law, ZERAVEE will not be responsible for indirect, incidental, special, or consequential losses resulting solely from circumstances for which such liability may lawfully be excluded.
Nothing in these Terms limits or excludes liability where doing so would be unlawful.
This includes liability that cannot legally be excluded for matters such as:
*Fraud;
*Fraudulent misrepresentation;
*Certain personal injury claims;
*Gross negligence where applicable;
*Intentional misconduct; or
*Mandatory consumer protection obligations.
For consumers, any limitation in these Terms applies only to the extent permitted by the laws applicable to you.
52. Events Outside Our Reasonable Control
ZERAVEE is not responsible for delays caused entirely by events outside our reasonable control where the law permits such limitation.
Examples may include:
*Natural disasters;
*Severe weather;
*War;
*Civil unrest;
*Government restrictions;
*Major carrier disruptions;
*Widespread internet or infrastructure failures;
*Labor disputes;
*Public health emergencies; or
*Customs disruptions.
We will still comply with any mandatory obligations to provide refunds, cancellation rights, or other remedies.
53. Indemnification for Unlawful Misuse
To the extent permitted by law, you may be responsible for losses reasonably caused by your intentional unlawful misuse of our website or infringement of another person's rights.
This provision does not make consumers responsible for matters for which they would not legally be responsible.
54. Suspension or Termination of Access
We may suspend or restrict access to our services where reasonably necessary because of:
*Fraud;
*Security threats;
*Serious violations of these Terms;
*Abuse of our systems;
*Illegal activity; or
*Technical or legal requirements.
Termination of website access does not remove rights or obligations relating to orders already placed.
55. Chargebacks and Payment Disputes
If you believe there is a problem with an order or payment, we encourage you to contact ZERAVEE customer support first so that we can attempt to resolve the matter.
Nothing in these Terms prevents you from exercising any lawful right to dispute an unauthorized or qualifying transaction with your payment provider.
Customers must not knowingly submit false or fraudulent payment disputes.
56. United States Customers
Customers located in the United States may have rights under federal, state, and local consumer protection laws.
Nothing in these Terms limits rights that cannot legally be waived.
Where state law provides greater consumer protections than these Terms, mandatory state law will apply.
57. European Union Customers
If you are an EU consumer, mandatory European Union and national consumer protection laws may apply.
These may include rights relating to:
*Pre-contract information;
*Transparent pricing;
*Delivery;
*Faulty or non-conforming goods;
*Legal guarantees;
*Refunds; and
*Withdrawal from eligible distance contracts.
Nothing in these Terms is intended to remove mandatory rights available to EU consumers.
Please also review our Return and Refund Policy for information about applicable withdrawal rights and made-to-order or personalized products.
58. United Kingdom and Other Countries
Customers in the United Kingdom and other jurisdictions may also have mandatory statutory consumer rights.
If local law gives you protections that cannot legally be excluded, those protections take priority over any conflicting provision of these Terms.
59. Severability
If a court or competent authority determines that part of these Terms is unlawful, invalid, or unenforceable, that part will be interpreted or removed only to the extent necessary.
The remaining provisions will continue to apply where legally permitted.
60. No Waiver
If ZERAVEE does not immediately enforce a provision of these Terms, that does not necessarily mean that we permanently waive the right to enforce it later.
61. Entire Agreement
These Terms, together with our policies and any additional terms expressly presented during a transaction, form the agreement governing your use of the ZERAVEE store.
62. Governing Law
These Terms are governed by the laws applicable to the legal business entity operating ZERAVEE, subject to mandatory consumer protection laws.
For consumers, this governing-law provision does not remove protections that you are entitled to under the mandatory laws of your country, state, province, or territory.
Before publishing these Terms, ZERAVEE should insert the jurisdiction of its operating legal entity below:
Governing jurisdiction: [INSERT BUSINESS JURISDICTION]
63. Disputes
We encourage customers to contact us first if a problem occurs so that we can attempt to resolve it efficiently.
Nothing in these Terms removes a consumer's right to use:
*A court;
*Consumer protection authority;
*Statutory dispute resolution mechanism; or
*Other remedy
where such a right is provided by applicable law.
64. Changes to These Terms
We may update these Terms from time to time to reflect:
*Changes to our services;
*Changes to our business;
*Changes to fulfillment processes;
*Changes to legal requirements; or
*Changes to store policies.
When we make changes, we will update the Last Updated date.
Material changes will apply prospectively as required by applicable law.
Terms applicable to an order will generally be those in effect when the order was placed, except where law requires otherwise.
65. Contact Information
Questions about these Terms of Service should be sent to ZERAVEE.
Brand: ZERAVEE
Legal Business Name: WIRELESS HUB LLC
Business Address: 30 N Gould St #44317, Sheridan, Wyoming United State 82801.
Customer Support Email: hello.zeravee@gmail.com
Phone: +1 307-785-6902
Website: zeravee.com
Customers can also use the Contact Us page available on our website.
66. Customer Acknowledgment
By completing a purchase through ZERAVEE, you acknowledge that:
*You have had an opportunity to review the product information;
*You have reviewed the price before payment;
*You have provided accurate order information;
*You understand that many ZERAVEE products are made on demand;
*You have had access to our Return and Refund Policy;
*You have had access to our Shipping Policy;
*You have had access to these Terms of Service; and
*You agree to these Terms to the extent permitted by applicable law.
Thank you for choosing ZERAVEE.